Lash Terms& Conditions&. Policies

LASH POLICIES & TERMS &Conditions 

- EARLY ARRIVAL

Clients are asked to arrive  5 -10min minutes early or late fheir appointment . Being early or late potentially cuts into either another clients time or my personal time. 

A Credit card is requested on file/or deposit is required upon booking.

If you are unfamiliar with the area, please  utilize Google Maps/GPS to determine location or please Call or text if needed help with directions.

If something changes in your schedule and you have more time available than you originally accounted for and would like to know if you can come a bit earlier, please feel free to reach out via text and inquire first before coming to the studio. 

BOOKING POLICY

Upon booking there will be a deposit fee which is non refundable 

Please be considerate when rescheduling.If you reschedule less then 24 hours or no call no show,  your scheduled appointment will be charged %50 service charge.

NO PHONE POLICY

There are to be no phones on the lash table. Respectfully Phones are to be placed on silent and put away. You will not be allowed  to open your eyes during the services. Only if its an "emergency" expections are allowed. Opening your eyes during your lash appointment is unsafe and creates a liability that I am not willing risk. Your eyes &facial features need to be as still&relaxed  possible 

Please schedule your lash appointments for the most convenient time when you will be able to disconnect for a few hours and are comfortable. 

GUEST POLICY

During your lash appointment, you need to be as relaxed as possible and your eyes need to be relaxed as well therefore, creating a calming environment conducive to relaxation and additional guests disrupts that. Respectfully Please do not bring anyone with you. If you bring someone with you, they cannot be allowed in the service area while you are being serviced.

FIX POLICY

Within the first 48 hours, if you have any major issues with your eyelash extensions, 

During this session we will also troubleshoot and find a solution for the problem as to avoid it occurring again. 

Things covered under this policy: 

• Extreme lash loss within the first 48 hours as long as you followed proper aftercare
• Irritation or reactions that occur ONlY within the first 24 hours.

Things that are NOT covered under this policy are: 

• Style change (client changes their mind about the type of lashes they want or the style they want or client decides they want to add more lashes or remove some) - for this you will need to book another appointment.normal fee will apply 
• Lash loss/damage due to your lifestyle 
• Gettin  them wet after the service within first 24hrs ,ocean/shower /washing your face 
  • Working out 
  • Excessive eye moisture,heat exposure(crying, allergies, steam etc)
  • Sleeping on your face /rubbing eyes
  • Lash picking or pulling
  • Excessive makeup wear
  • Lack of lash cleansing
  • Normal lash shedding 
  • Other eye/eyelash  medical conditions ,allergiese, dryness , health of naturallashes. '